Shipping policy

WonderRoost Shipping Policy

Shipping & Fulfillment

WonderRoost partners with independent suppliers who prepare and ship products directly to customers. We do not ship orders from our own warehouse.

Shipping Costs

Shipping costs are calculated at checkout based on the products ordered, delivery location, and available shipping options. Customers can review shipping charges before completing their purchase.

Processing & Delivery Times

Order processing and delivery times vary depending on the supplier, product, and shipping destination.

Estimated delivery dates are not guaranteed. We cannot guarantee arrival before Christmas, birthdays, holidays, or other specific dates.

Multiple Shipments

Orders containing products from different suppliers may arrive in separate packages, with separate tracking information.

Order Tracking

When tracking information becomes available, customers will receive shipment notifications with the relevant details.

Shipping Issues

Please verify your shipping address before completing your order. Address changes may not be possible once fulfillment begins.

For delayed, lost, damaged, or incorrect shipments, please contact us through the Contact page on our website with your order number.

We will work with the appropriate supplier to resolve the issue.

Returns

For information about returning an item, please review our Returns & Exchanges policy.