What is WonderRoost?
WonderRoost brings together unexpected gifts for the people who are hardest to shop for—little surprises, creative kits, and thoughtful finds for any occasion.
How are orders fulfilled?
Independent suppliers prepare and ship our products. Items from different suppliers might arrive in separate packages.
How much is shipping?
Available shipping methods and charges are calculated at checkout based on your items and delivery address. Check the total before placing your order, and read our Shipping & Delivery page for more details.
Will my gift arrive before Christmas or another special day?
Delivery estimates depend on the supplier and shipping destination. We cannot guarantee arrival by Christmas, birthdays, or any particular date. Please order early for time-sensitive gifts.
Where is my order?
Check your order confirmation and shipment emails for tracking information when available. If you need help, contact us with your order number.
Can I change or cancel an order?
Contact us promptly. Because orders can be routed directly to suppliers, changes and cancellations might not be possible after processing begins.
Can I return a gift?
Eligible unused products may be returned if you contact us within 14 days after delivery. Specific conditions apply to opened food and tea, used items, and return shipping. Read our full Returns & Exchanges page before ordering.
What if an item arrives damaged or incorrect?
Please contact us as soon as possible with your order number and photos of the problem, if available. We'll work with the supplier to make it right in accordance with applicable law.